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These terms set out the rules that apply when you open and use a pq44 account — covering how you access the lobby, how transactions are handled through Nagad, Rocket and Bank Transfer, and what we each commit to. Access and eligibility depend on your local law and the eligible regions we serve.
By creating an account on pq44 and using any part of the platform — the casino lobby, live tables, game rooms or the deposit wallet — you confirm that you have read and accepted these terms in full. They form a binding agreement between you and us from the moment your account is active. We may update these terms when required; when we do, we will post the revised version on this page and note the date it took effect. Continuing to use your account after an update means you accept the revised terms. Where a specific section of the site — such as the information board or the payment wallet — carries its own additional conditions, those apply alongside these terms and do not replace them. Transactions made through Nagad, Rocket or Bank Transfer are subject to both these terms and the processing rules of the respective payment service. If you are in Bangladesh, please satisfy yourself that your use of this platform is consistent with local law and the eligible regions we serve before completing any transaction or placing any bet.
These terms define the boundaries of what falls inside our agreement and what sits outside it. Understanding the scope helps you know which rules govern each part of your account activity — from logging in to completing a Nagad transfer.
The terms cover all activity tied to your registered account — logging in, updating your details, reviewing your transaction history and managing wallet settings. Everything you do while signed in falls inside this agreement.
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer are governed by these terms alongside the rules of the payment service you use. We do not control the processing timelines of external payment providers.
Game content available in the lobby — including titles from JDB, Spadegaming, Microgaming and CQ9 — is provided subject to these terms. Content availability may vary depending on your region and which titles the studio makes available.
Services operated outside pq44 — including payment processors, device browsers and any external links — fall outside the scope of these terms. We are not responsible for the policies or practices of third-party services you connect through.
These terms are not only obligations — they also set out what you can ask us to do. You have the right to review the transaction records held on your account at any time by opening the history section in your signed-in wallet area. If any detail on your account — your registered name, contact address or payment method on file — is incorrect, you can submit a correction request through the account settings page and we will update it subject to verification. You can raise a question about any clause in these terms by contacting our support team via the routes listed on this page; we will respond through the same channel you used. If you believe a transaction processed through Nagad, Rocket or Bank Transfer was handled incorrectly, you can flag it through the dispute section of your account or contact support directly. We keep a record of all correspondence so that follow-up queries reference the same case.
Open the transaction history in your signed-in account to see a full log of deposits, withdrawals and any adjustments made to your wallet balance.
Submit a correction through account settings if your registered name or contact detail is wrong. Verification steps are shown in the form before the change is saved.
Contact us through any published support route to ask about a specific clause. We respond through the same channel so the conversation stays in one place.
Use the dispute section inside your account or reach out to support directly if a Nagad, Rocket or Bank Transfer transaction does not match your records.
If any part of these terms raises a question you cannot resolve by reading this page, the routes below are how you reach us. Use the channel that suits you; we respond through the same route you opened.
Start a chat session from the support icon visible when you are signed in. Use this for account-specific queries about these terms or a transaction under dispute.
Send your query to the support address published in the footer of this page. Include your registered account reference so we can locate your records without asking you to repeat details.
The help centre accessible from the account menu carries published answers to common terms questions, including those about Nagad, Rocket and Bank Transfer transaction handling.
We keep our obligations under these terms consistent across all account types and payment routes so that the rules you read here are the ones that apply when you use the platform.
Account data you submit — registration details, payment method references and transaction records — is held only for purposes consistent with operating your account. We do not share it outside what is described in our privacy policy.
We use session cookies to keep your account active while you navigate the lobby. You can review cookie settings through your browser; blocking essential cookies may affect how your signed-in session functions.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, use the account security section or contact support immediately so we can take the steps shown in the account protection process.
To request an amendment to data we hold, or to ask a question about how long we retain your records, contact us through any published support route. We will confirm receipt and respond with the relevant steps.
These questions cover what we hear most often about how the terms apply to account use, transactions and access for Bangladesh.
Yes. Any deposit or withdrawal you process through Nagad, Rocket or Bank Transfer falls under these terms as well as the payment provider's own processing rules. If a transaction does not match your records, use the dispute route in your account or contact support.
We post the updated version on this page and note when it took effect. Continuing to use your account after the update is applied means you accept the revised terms. We recommend checking this page periodically so you are aware of the current version.
Access and eligibility depend on your local law and the eligible regions we serve. If you are in Bangladesh, it is your responsibility to confirm that your use of this platform is consistent with applicable local regulations before opening an account or placing a bet.
Open the account settings page while signed in and submit a correction request. The form shows the verification steps required before the change is saved. For details you cannot update yourself, contact support through live chat or email.
These terms cover your account, all transactions, and all content available in the lobby — including game rooms from JDB, Spadegaming, Microgaming and CQ9. Third-party services you access through external links fall outside our terms.
Retention periods for your registration data and transaction history are described in our privacy policy. To ask about a specific record or request a review of what we hold, contact us through any published support route and reference your account.